Shipping Policy

AAVRIN — SMM Oil Mills Private Limited | Last updated: 11 August 2026

AAVRIN brings you cold-pressed Coconut Oil, Sesame Oil, and Groundnut Oil, packed and shipped with care to your doorstep anywhere in India. Here's everything you need to know about how we process and deliver your order.

1. Order Processing

Every order is packed to order at our facility. Once placed and payment is confirmed, we begin processing right away.

• Orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays).
• Orders placed after 4:00 PM IST are processed the following business day.
• During sale periods or festive seasons, processing may take an additional 1–2 days.

2. Delivery Timelines

Once dispatched, delivery timelines depend on your location within India:

Timelines are estimates from our courier partners and exclude order processing time. Delays due to weather, strikes, or courier disruptions are beyond our control, but we'll always keep you updated.

3. Shipping Charges

• Free shipping on prepaid orders above ₹999.
• A flat shipping fee of ₹79 applies to orders below ₹999.
• Cash on Delivery (COD), where available, carries an additional handling fee of ₹49.

Exact thresholds and fees are also displayed at checkout before you confirm your order.

4. Packaging

Glass and PET bottles of oil travel best when handled with care, so we pack every order with that in mind:

• Bottles are individually wrapped and cushioned to prevent breakage and leakage in transit.
• Cartons are sealed with tamper-evident tape.
• If a package arrives visibly damaged, please do not accept delivery, or note the damage with the courier and contact us within 48 hours with photos.

5. Order Tracking

You'll receive an email and SMS/WhatsApp notification with a tracking link as soon as your order is dispatched. You can also track your order anytime by logging into your AAVRIN account under My Orders.

6. Serviceable Areas

We currently ship across India to all pincodes serviceable by our courier partners. If your pincode isn't serviceable at checkout, please write to us. At this time, AAVRIN does not offer international shipping.

7. Delayed, Lost or Undelivered Orders

• If your order hasn't arrived within the estimated delivery window, please reach out to us before raising a dispute — most delays resolve within 1–2 extra days.
• If a shipment is confirmed lost in transit by the courier, we will send a free replacement or issue a full refund, based on your preference.
• Orders returned to us due to an incorrect address, unavailability, or refusal to accept COD delivery may incur re-shipping charges for a second attempt.